AI-Driven sentiment analysis

Internet monitoring tool combined with advanced sentiment analysis working together to protect your brand, analyze your audience opinions, and connect you with potential customers.

LOVED BY 4000+
BRANDS OF ALL SIZES

How can your business benefit from sentiment analysis?

With Brand24 you can find positive, negative and neutral mentions about your business, competitors or any keyword you want.

Protect Your Reputation

Find negative comments and talk to their authors before they turn into a PR crisis.

Find marketing insights

Learn what your customers think about your products and adjust your offer to meet their needs.

Improve your customer service

Customers talk about products on the web and social media more often than directly to you.

How does it work?

We’ll collect mentions about your business (or any keyword you want) from the internet and categorize them as:

Positive

Neutral

Negative

You will be able to count those mentions, measure their reach and engagement or compare your brand to your competitors. Our tool is based on the most recent machine learning algorithms. Thanks to that we can analyze sentiment and understand the word context in more than 90 languages with human-like accuracy!

Can robots understand sarcasm?

Well… yes!
In some cases at least! Days ago sentiment analysis algorithms tried to recognize some emotions indicating phrases like “cool” or “I don’t like it”. But now things are little bit more advanced.

We use the most recent machine learning achievements in area of natural language processing. We feed them with thousands of thousands online mentions and based on that data they can recognize sentiment with much greater precision. It’s not 100% accurate because no tool or human is 100% right but it’s pretty close.

How Uber used Brand24 sentiment analysis tool?

With the release of its new app, Uber saw a massive increase in social media buzz.
We spotted more than 100% of increase in the number of mentions. Thanks to the sentiment analysis Uber marketing team was able to quickly gather the feedback about new app and address the insights they found.

Is it only for marketing purposes?

Of course not! There’s a lot of things you can do thanks to combining internet monitoring with sentiment analysis.

Enrich your content with data

If you are a journalist, student or content manager, your story will be even more reliable with sentiment data.

Predict stock market fluctuations

If the company you wanted to invest in recently got tons of negative opinions - you may save a lot of money.

Research any topic you want

Predict election results, do social research or verify opinions about your contractors. Possibilitiess are endless.

Why should you try Brand24?

Thousands customer from over 110 countries monitor internet with us.
Start your trial account and collect first mentions in 2 minutes. It’s easy, free, and there’s no credit card required.

Real-time analysis

Our tool analyze sentiment of mentions immediately after we collect them.

Auto PDF reports

Export your data to PDF (or XLS) and send it directly to your boss/clients.

Mobile app

You can quickly check new mentions and reply to them via mobile app

Reach statistics

Combine sentiment data with reach, engagement, languages and much more.

Thousands of companies use Brand24 to monitor the web.

Whether you're a one-person business, startup or Fortune 500 company, Brand24 helps you discover
your digital footprint worldwide.

Start monitoring with Brand24

Discover brand tracking

Best Web App

The Next Web Startup Awards Competition

Best Service

Relations with customers Ekomersy Awards

Best Startup

Aulery awards Contest winner

Best Mobile App

Best Mobile App for companies Mobile Trends Awards